PRIVACY POLICY
Beleca Cosmetics d.o.o. is committed to protecting customers’ personal data by collecting only the essential and necessary information required to fulfill contractual obligations. All user data is strictly protected and made accessible only to employees who require it to perform their duties. All employees and business partners of the company are responsible for adhering to privacy protection principles.
COLLECTION AND USE OF INFORMATION
Beleca Cosmetics d.o.o. values and protects your privacy. In the process of providing the requested service and for the purpose of sending notifications and information related to your purchase or other services, we will only use the information you voluntarily provide to us. We are committed not to sell, disclose, or share this information with third parties in any way not described in this statement. The merchant collects only those personal data from customers that are necessary for fulfilling contractual obligations, issuing invoices, delivering products, and providing customer support. The data that may be collected include: full name, address, email address, phone number, order information, and, in the case of online payments, transaction-related data (which are not stored locally but processed through an authorized payment processor). Personal data is stored in accordance with applicable legislation (including the GDPR) and retained only for as long as necessary to fulfill the purpose of processing, unless a longer retention period is required by law (e.g., for tax and accounting purposes). The customer has the right to access their data, correct inaccurate data, and request the deletion of data when it is no longer needed, unless there is a legal obligation to retain it.
Personal Data Protection and Collection Statement
https://www.pharomatique.com is committed to protecting the personal data of its customers by collecting only the essential, basic information necessary to fulfill our obligations; informing customers about how the collected data is used; and regularly providing customers with the option to decide how their data will be used, including whether or not they want their name removed from mailing lists used for marketing campaigns. All user data is strictly protected and accessible only to employees who need it to perform their duties. All employees of https://www.pharomatique.com and its business partners are responsible for adhering to privacy protection principles.
Personal Data Transfer Protection Statement
Personal Data Protection in Accordance with the General Data Protection Regulation (GDPR) of the European Parliament and Council No. 2016/679 Monri WSPay, as the entity responsible for the authorization and processing of credit card payments, handles personal data in the capacity of a data processor and processes such data in accordance with the General Data Protection Regulation (GDPR) of the European Parliament and Council No. 2016/679 and in compliance with the strict rules of the PCI DSS Level 1 standard for data entry and transmission security.
PURCHASE
To simplify the purchasing process, we have so far avoided mandatory customer registration, and we intend to continue doing so. To place an order or send an inquiry on our website, users are required to provide contact information (such as name, email address, residential address, and phone number).
This information is used to contact users when responding to inquiries submitted through our website and to ensure user privacy when checking the status of orders or when entering or updating data. Users may also submit inquiries without providing personal data, requiring only a valid email address.
To place an order, the following personal information is required:
- Full name
- Email address
- Phone number (preferably mobile)
- Residential address
Additionally, if you enter your contact details during the purchasing process but do not complete the order, we reserve the right to send you a one-time automated reminder regarding the incomplete purchase. This message is sent solely for user experience purposes and does not include any marketing content. The use of your data for this purpose is based on legitimate interest in accordance with the GDPR and does not constitute a subscription to a newsletter or similar promotional notifications.
If you request an invoice issued to a company, entry of your VAT ID number and company name is required.
When placing an order, in accordance with GDPR provisions, you must provide explicit consent for the use of your personal data for each individual order. Without this consent, it is not possible to place an order on our webshop.
The data you provide when placing an order is stored on the webshop’s server and in the business software system, which is accessed only by authorized staff using login credentials.
SECURITY
SECURITY
All necessary measures are implemented on our webshop to ensure the protection of user data.
If our registration or order form requires users to submit sensitive data (such as personal data), the transmission of this data is encrypted and protected by a security protocol (SSL). While on a secure page, a padlock icon in your browser will appear locked, unlike the unlocked or open icon that appears during regular browsing.
Access to confidential data is granted only to employees who need it to perform specific services. In the event of a technical issue (e.g., website error), your data may also be accessible to employees of the company maintaining our webshop.
For any additional questions, please contact us at: info@pharomatique.com
SECURITY
COLLECTION AND PROCESSING OF PERSONAL DATA
DATA CONTROLLER
The data controller is Beleca Cosmetics d.o.o., with a registered office at Grabi 26, 23241 Poličnik, Croatia.
OSOBNI PODATAK
Personal data refers to any information relating to an identified or identifiable natural person.
Prikupljaju se sljedeći osobni podaci:
The following personal data is collected: Full name, residential address, contact phone number, VAT ID number and company name (only if an R1 invoice is requested), the current IP address of the device you use to access our webshop.
PURPOSE OF DATA COLLECTION
Your personal data is necessary for us to deliver the ordered goods, and to handle your inquiries, complaints, or claims. To fulfill your order, we may need to share your personal data with delivery service providers with whom we have signed contracts.
TRANSFER TO THIRD PARTIES
In addition to the delivery providers mentioned above, your personal data may also be transferred to third parties when there is a legal basis for such a transfer. This includes providing data to government authorities if legally required. Your personal data is also accessible to e-Sustavi d.o.o., Dinarski put 22, 10000 Zagreb, Croatia (VAT ID: 23773266371), the company responsible for maintaining our webshop.
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COOKIES
A cookie is information stored on your device by a website you visit. Cookies typically store your settings and preferences for that site (e.g., preferred language or address). When you revisit the same site, your browser sends back cookies to that website, allowing it to display content tailored to your needs.
First-party cookies originate from the website you visit and can be either temporary or persistent. These cookies allow the website to remember information that is reused during subsequent visits. Third-party cookies originate from external services that place limited cookies on the user’s device (e.g., Facebook, Instagram, Google Analytics, Google Ads, etc.).
You can manage your cookie preferences through your browser settings. The method of editing cookie settings depends on your browser type and can typically be found in the help section. If you choose not to accept cookies from pharomatique.com, some website functionalities may not be available to you.
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